Walk-in Interview: Virtual COP RM at HDFC Bank in Jaipur
Location: Jaipur
Experience: 1-3 years
Salary: Not disclosed
Openings: 10
Posted: 2 days ago
Applicants: 24
About HDFC Bank
HDFC Bank, one of India’s premier private-sector banks, has been a driving force in transforming the financial landscape of the country. Since its inception in 1994, HDFC Bank has steadily grown to become a market leader, with over 9,000 branches and 21,000 ATMs across 4,100+ cities. The bank’s commitment to innovation and excellence has enabled it to cater to the diverse needs of its customers and to create a positive impact in the banking sector. Join the dynamic team at HDFC Bank and be a part of an organization that believes in delivering exceptional customer service and fostering career growth.
Job Overview
HDFC Bank invites you to attend a Walk-in Interview for the role of Virtual COP RM in Jaipur. This is an excellent opportunity for individuals who have a passion for customer engagement and digital banking services. As a Virtual COP RM, you will be responsible for providing world-class customer service and promoting the bank’s digital offerings, all while maintaining the highest standards of customer satisfaction.
Interview Details:
- Date: 22nd April
- Time: 11:00 AM – 3:00 PM
- Venue: HDFC Bank Ltd., 1st building, 1st floor COP Unit, Rajasthan Patrika Building, 6-A, Wing A, Jhalana Institutional Area, JLN Marg, Jaipur
Key Responsibilities
As a Virtual COP RM, your primary responsibilities will include:
- Customer Engagement: Regularly engage with customers through digital mediums to provide a seamless banking experience and meet the set scorecard targets.
- Digital Promotion: Educate customers about the bank’s digital tools and encourage them to utilize these platforms for their banking needs, while always ensuring they can contact the bank whenever necessary.
- Customer Relationship Management: Build and enhance strong relationships with customers by understanding their needs and offering appropriate banking products.
- Achieve Targets: Meet scorecard targets and portfolio benchmarks while adhering to all regulatory guidelines and requirements.
- Issue Resolution: Address and resolve any customer issues or concerns related to their digital banking experience.
Preferred Candidate Profile
The ideal candidate for the Virtual COP RM role should possess:
- Experience: 1-2 years of experience in customer support, sales, or virtual relationship management.
- Skills: Excellent communication skills in English, strong interpersonal skills, and a proactive attitude.
- Education: Any graduate.
- Key Skills: Customer support, sales, virtual relationship management, and calling.
Perks & Benefits
At HDFC Bank, we offer some of the best-in-industry perks and benefits, including:
- Competitive salary and performance-based bonuses.
- Health and wellness benefits.
- Career growth and learning opportunities.
How to Attend the Walk-in Interview
If you meet the qualifications and are eager to join one of India’s top banks, we encourage you to attend the Walk-in Interview on 22nd April between 11:00 AM and 3:00 PM. Bring your updated resume and be prepared for an exciting career opportunity!
Why Join HDFC Bank?
HDFC Bank offers an exciting and dynamic work environment that values diversity, inclusivity, and career development. As a part of HDFC Bank, you will have the opportunity to:
- Work in a fast-paced, innovative environment.
- Gain exposure to cutting-edge banking technologies.
- Develop your skills and advance your career in the financial services industry.
About the Role’s Team
The Virtual COP RM team at HDFC Bank is focused on delivering a superior digital banking experience to customers. By joining this team, you will play a pivotal role in shaping customer interactions and enhancing their banking journey through digital channels. Your contribution will be key in fostering customer satisfaction and driving business growth.
Apply Now or Attend the Walk-in Interview
Join HDFC Bank today and take the next step in your banking career. We look forward to meeting you in person at our Walk-in Interview in Jaipur!
