💼 Customer Support Executive (Voice/Blended Process) – Walk-In Interview | Tech Mahindra Business Services
📍 Location: Noida | Greater Noida | Ghaziabad
🕒 Interview Dates: 5th May – 14th May | Timing: 10:30 AM – 3:30 PM
🏢 Venue: A6, Tech Mahindra, Sector 64, near Sahara Chowk, Noida, Uttar Pradesh
💼 Company: Tech Mahindra Business Services (TECHMBS)
🔢 Openings: 15
👥 Experience Required: 0 – 2 years
💰 Salary Range: ₹50,000 – ₹2.5 LPA
🌟 Job Overview
Tech Mahindra Business Services invites dynamic, motivated, and customer-oriented individuals to kickstart their career as a Customer Support Executive (Voice/Blended Process). This role offers a great platform for individuals looking to excel in customer service in a fast-paced, professional environment.
Whether you’re a fresh graduate or someone looking to switch careers, this walk-in opportunity is your chance to become part of a global tech powerhouse. At Tech Mahindra, your voice matters, quite literally!
🧑💼 About Tech Mahindra Business Services
Tech Mahindra is part of the Mahindra Group, a $6.0 billion global enterprise with a footprint in over 90 countries and more than 158,000 employees. Ranked among the top 5 IT firms in India, Tech Mahindra offers cutting-edge technology services and business process outsourcing solutions worldwide.
As an Indian multinational IT and BPO firm, Tech Mahindra believes in innovation, inclusion, and empowerment. The company prides itself on building digital capabilities that serve both global organizations and local communities.
🚀 Why Choose Tech Mahindra?
- 💸 Competitive Salary & Performance-Based Incentives
- 🧑🤝🧑 Positive & Collaborative Work Culture
- 📈 Career Growth & Learning Opportunities
- 📚 In-house Training for Skill Enhancement
- 🏆 Work with one of India’s Top 5 IT Firms
- 🌐 Global Exposure & Tech Infrastructure
🧾 Roles & Responsibilities
As a Customer Support Executive, you’ll be the first point of contact for customers. You will manage a blend of inbound and outbound voice interactions, delivering world-class support and service.
🔊 Key Responsibilities:
- Handle inbound customer calls and resolve queries with professionalism.
- Conduct outbound calls for customer follow-ups or feedback.
- Provide accurate product/service-related information.
- Record and update customer interactions in the system.
- Resolve customer issues and escalate complex problems appropriately.
- Meet call quality, customer satisfaction, and performance targets.
- Collaborate with team leads and peers to ensure seamless workflow.
- Maintain a high level of product knowledge and customer service etiquette.
🎯 Eligibility Criteria
| Requirement | Details |
| Experience | 0 to 2 years (Freshers are welcome!) |
| Education | 12th pass or above (Graduation not mandatory) |
| Language Skills | Excellent verbal English communication skills |
| Availability | Must be flexible with rotational shifts (including weekends/holidays) |
| Attitude | Strong customer-centric approach |
| Problem Solving | Ability to handle pressure and multitask efficiently |
| Tech Skills | Basic computer knowledge |
🧠 Desired Skills
- Fluency in spoken English
- Patience and active listening
- Empathy towards customer concerns
- Positive attitude and willingness to help
- Quick learner and adaptable to new processes
- Team player with excellent interpersonal skills
🗓️ Walk-In Interview Schedule
📅 Dates: 5th May to 14th May
⏰ Time: 10:30 AM to 3:30 PM
🏢 Venue: A6, Tech Mahindra, Sector 64, near Sahara Chowk, Noida
👣 Step-by-Step Walk-In Guide
- Reach the Venue: A6, Tech Mahindra, Sector 64, Noida
- Carry Your Resume – Printed copy is mandatory
- Bring an ID Proof – Aadhaar, PAN, Passport, or Driving License
- Be Presentable – Business casuals preferred
- Walk-in during Interview Hours – No prior appointment required!
🏆 What Sets You Apart?
While many may have the qualifications, your voice, empathy, attitude, and energy can truly set you apart! We value those who treat each customer interaction as an opportunity to create a lasting impact.
🎓 Training & Development
At Tech Mahindra, continuous learning is part of our DNA. You’ll receive:
- Structured onboarding sessions
- Soft skill training for effective communication
- Guidance on CRM tools and call management software
- Real-time scenarios for practical learning
- Mentoring from experienced customer service managers
🏙️ Work Environment
- Modern office space
- Break rooms and leisure zones
- Friendly team leads and approachable HR
- Transparent appraisal system
- Recognition programs for top performers
📈 Career Path
Joining as a Customer Support Executive is just the beginning. Tech Mahindra offers a clear, merit-based growth trajectory:
- 📞 Customer Support Executive
- 📋 Senior Process Associate
- 💼 Team Leader
- 🧑💼 Assistant Manager
- 🏢 Process Manager
🧾 Documents Required
✔️ Updated Resume
✔️ One Passport Size Photo
✔️ Government Issued ID Proof (Aadhaar, PAN, etc.)
✔️ Proof of Address
✔️ Marksheets or Educational Certificates
✔️ Experience Letter (if applicable)
🔒 COVID-19 Precautions
Your safety is our priority. We follow all government-mandated protocols:
- Sanitized interview venue
- Social distancing maintained
- Masks compulsory
- Hand sanitizers available at entry
📞 Still Have Questions?
Call us or email for clarification on the walk-in process or job profile. We’ll be happy to guide you!
📌 Summary
| Job Title | Customer Support Executive (Voice/Blended) |
| Company | Tech Mahindra Business Services |
| Location | Noida, Greater Noida, Ghaziabad |
| Salary | ₹50,000 to ₹2.5 LPA |
| Experience | 0 – 2 Years |
| Interview Mode | Walk-In |
| Interview Dates | 5th – 14th May, 10:30 AM to 3:30 PM |
✅ Apply Now!
Don’t miss your chance to build a promising career with Tech Mahindra Business Services. Walk in and take the first step toward a successful career in customer service and business process management.
🎯 Showcase your communication skills. Embrace customer interaction. Grow with Tech Mahindra.
