Walk-In Interview at Sikar & Jaipur PSKs for Tata Consultancy Services (CSE – Fixed Term Employment)
Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, invites applications for Citizen Service Executive (CSE) roles for a prestigious e-Governance project. This walk-in interview is scheduled for both Sikar and Jaipur PSKs for fresh graduates to join the team in non-technical roles.
As a leading player in the IT and BPO sectors, TCS continues to make a positive impact on industries worldwide with a presence in more than 40 countries. If you are a recent graduate, this is your chance to build a career with one of the world’s most renowned organizations.
If you’re seeking an exciting operational role in the customer service industry, don’t miss out on this opportunity. Here’s everything you need to know to apply.
Job Title: Citizen Service Executive (CSE) – Fixed Term Employment
Employer: Tata Consultancy Services (TCS)
Locations: Sikar & Jaipur PSKs
Industry: BPM / BPO
Job Type: Full-Time, Temporary/Contractual
Eligibility: Freshers (2023 & 2024 Graduates)
Why Join Tata Consultancy Services?
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Global Organization with a Strong Presence
Tata Consultancy Services (TCS) is a trusted global leader in IT services, consulting, and business solutions. With over 50 years of operational excellence, TCS partners with the world’s largest businesses to deliver innovative solutions.
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Build Your Career in Customer Success
At TCS, employees are empowered to shape their futures. The Citizen Service Executive (CSE) role gives you the opportunity to work in customer service while gaining exposure to various processes. You’ll get to hone your communication, customer handling, and operational skills in a dynamic and growing environment.
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An Inclusive and Innovative Work Culture
TCS believes in fostering innovation, diversity, and inclusion. As part of a forward-thinking company, you’ll be part of a community committed to personal and professional growth.
Job Role & Responsibilities
The Citizen Service Executive (CSE) will be responsible for handling various operational tasks and customer service activities in a non-technical role. As part of the e-Governance project, your main duties will include:
- Customer Assistance: Act as a key contact point for customers, assisting them in their e-governance-related queries and ensuring customer satisfaction.
- Document Verification: Handle and verify documents, ensuring they meet the necessary criteria for processing.
- Typing and Data Entry: Accurately input customer information into systems and maintain data integrity.
- Client Communication: Communicate with customers both in person and over the phone, offering a professional and customer-friendly experience.
- Administrative Support: Assist with general administrative tasks as needed for smooth operations.
- Team Collaboration: Work with a team to achieve departmental goals and meet organizational standards.
Key Responsibilities
- Interact with customers to guide them through the e-Governance process
- Ensure smooth document verification procedures
- Handle customer queries, ensuring prompt and effective resolutions
- Maintain accurate and updated data records
- Operate computer systems and handle required documentation
Eligibility Criteria
Educational Qualification
- Required Degrees:
- BA, BBA, BBM, B.Com, B.Sc., BCA
- Candidates must have a minimum of 50% marks in their education.
Skills & Experience
- Freshers preferred (2023 & 2024 graduates)
- Good Communication Skills in English and regional languages.
- Customer Service Skills: Must have good interpersonal and customer handling abilities.
- Computer Skills: Should be proficient in computer usage and basic software (MS Office, etc.).
- Typing Skills: Accuracy and speed are essential for data entry and document handling.
- No more than 2 years gap in education or employment history.
Additional Requirements
- Candidates from a non-technical background only (BE, B.Tech, M.Tech, and MCA candidates are not eligible).
- Full-time courses only are considered.
- Applicants who have attended interviews with TCS in the past 6 months should not apply.
Mandatory Documents for Walk-In Interview
Candidates attending the walk-in interview should bring the following documents:
- Resume
- Passport-size Photograph (1)
- Address Proof and ID Proof (PAN card is mandatory)
- All Educational Mark-sheets and Certificates
Walk-In Interview Schedule
Interview Dates:
- 25th February 2025
- 27th February 2025
- 28th February 2025
Timings:
- From 10:00 AM to 04:00 PM
Walk-In Locations
Venue 1: Passport Seva Kendra, Sikar
- Address: Shiv Mandir Cinema, Fatehpur Road, Sikar – 332001
- Contact Person: Mr. Sandeep Kumar Saini (Citizen Service Manager)
Venue 2: Passport Seva Kendra, Jaipur
- Address: Orbit Mall, Ajmer Road, Near No. 4 ESI Dispensary, Sodala, Jaipur 302006
- Contact Person: Mr. Janak Singh (Citizen Service Manager)
Candidates can walk in to either location depending on their convenience.
What Makes TCS the Right Career Choice?
- Job Security: TCS has consistently been ranked among the top companies for job security, offering great stability and growth prospects for employees.
- Training & Development: TCS invests heavily in training and professional development to ensure employees are always equipped with the skills they need to succeed.
- Employee Benefits: Enjoy a range of benefits, including competitive salaries, health benefits, and career growth opportunities.
TCS Company Overview
Tata Consultancy Services is a global leader in IT services, consulting, and business solutions, with a strong presence in over 40 countries. With over 50 years of operational excellence, TCS partners with the world’s largest businesses to deliver innovative solutions. Our belief in innovation, collective knowledge, and sustainable practices has made us a trusted name in the IT industry.
At TCS, we are committed to empowering individuals to be global change-makers, and we strive to make an impact across all industries through a range of projects.
How to Apply for This Job?
Apply via the Walk-in Interview:
To attend the walk-in interview for this role, simply show up at the Sikar or Jaipur PSK location on any of the scheduled dates with your resume and other required documents.
TCS offers a fantastic opportunity for non-technical graduates to make a significant start to their careers in a customer-focused role. Don’t miss this chance to join one of the most esteemed organizations in the world.
Quick Job Info Tips:
- Dress Code: Formal or business casual attire is recommended for your walk-in interview.
- Be Prepared: Review the job description and be ready to discuss your skills and qualifications.
- Time Management: Arrive early to avoid delays and ensure your participation.
Good Luck, and we look forward to seeing you at the interview!
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