Exciting Career Opportunity: Key Account Manager at Swiggy
Join Swiggy – India’s Leading On-Demand Delivery Platform
Are you passionate about sales and business development? Do you want to work with one of India’s top e-commerce and logistics platforms? Company is looking for a dynamic and results-driven Key Account Manager to join our fast-growing team. This is an opportunity to be the face of Swiggy, build strong client relationships, and contribute to our mission of delivering convenience to millions.
As a Key Account Manager, you will play a vital role in driving business growth, forming strategic partnerships, and managing accounts effectively. If you have a strong background in sales, business development, and customer relationship management, we want you on our team!
Job Details
🔹 Role: Key Account Manager
🔹 Industry: Software Product, E-Commerce, Logistics
🔹 Department: Sales & Business Development
🔹 Employment Type: Full-Time, Permanent
🔹 Location: Multiple Cities Across India
Key Responsibilities
🔹 Restaurant Partnerships: Sign contracts with restaurants and handle inquiries from both new and existing clients.
🔹 Market Outreach: Actively approach restaurants (from small local eateries to 5-star establishments) and onboard them as Swiggy partners.
🔹 Relationship Management: Maintain strong relationships with restaurant owners, offer insights on market trends, and provide strategic solutions to improve their business.
🔹 Sales Operations: Manage the entire sales administration process, optimize reporting, and ensure smooth operational performance.
🔹 Business Development: Develop and execute a business plan to meet sales targets, increase revenue, and expand Swiggy’s market presence.
🔹 Client Handling: Be the first point of contact for potential clients, offering seamless onboarding and problem-solving solutions.
🔹 Brand Representation: Represent Swiggy’s values in the market and uphold the company’s reputation through excellent customer service.
🔹 Market Analysis: Keep a close eye on competitors, market trends, and consumer preferences to refine sales strategies.
🔹 Cross-Functional Collaboration: Work closely with operations, marketing, and tech teams to ensure a seamless partner experience.
🔹 Reporting & Documentation: Maintain accurate records of sales activities, revenue targets, and customer interactions.
Desired Candidate Profile
🎓 Education: Graduate in any discipline (Postgraduates preferred).
💼 Experience: 3+ years in a sales or business development role.
🌍 E-Commerce & Digital Marketing: Prior experience in online sales, marketing, or logistics is a plus.
🤝 Strong Interpersonal Skills: Confident, pleasing personality with a go-getter attitude.
💬 Communication & Negotiation: Excellent verbal and written communication skills.
📊 Analytical Abilities: Proficiency in Excel for data analysis and reporting.
👥 Leadership & Influencing Skills: Ability to build relationships and network effectively.
🔄 Adaptability & Initiative: Recognizes opportunities, recommends improvements, and thrives in a dynamic environment.
🔹 Customer-Centric Approach: Passion for delivering an exceptional customer experience and problem-solving mindset.
🔹 Self-Motivated: Ability to work independently and drive results in a fast-paced setting.
Interview Process
📌 Virtual Interviews: Conducted via Google Meet (Stable internet and laptop/computer required).
📌 Excel Proficiency Test: A live test will be conducted during the interview to assess analytical and Excel skills.
📌 Behavioral & Sales Assessment: Candidates will undergo an evaluation of sales strategies and problem-solving abilities.
📌 Final Discussion: An interactive session with senior management to assess cultural fit and long-term vision alignment.
Why Join Swiggy?
🌍 India’s Leading On-Demand Platform: Be part of a rapidly growing company with a presence in 500+ cities.
🚀 Career Growth: Opportunities for learning, upskilling, and career advancement.
🤝 Collaborative Work Culture: Work with a team that values innovation and customer satisfaction.
📈 Impactful Work: Play a key role in transforming the food delivery and logistics industry.
💡 Innovative Environment: Work in a tech-driven ecosystem that continuously pushes the boundaries of efficiency.
💰 Competitive Compensation: Attractive salary package with performance-based incentives and benefits.
📊 Diverse & Inclusive Workplace: Company values equality and diversity, creating a supportive work environment for all employees.
About Swiggy
Company is India’s leading on-demand delivery platform, revolutionizing logistics with a tech-first approach. With a workforce of over 5000 employees, partnerships with hundreds of thousands of restaurants, and a 2 lakh+ fleet of independent delivery executives, Swiggy is transforming the way India experiences convenience.
Swiggy started as a food delivery service and has now expanded into hyperlocal delivery, catering to grocery, essentials, and other on-demand services. With constant innovation, AI-driven logistics, and consumer-first solutions, Company is at the forefront of the digital revolution.
By joining Swiggy, you become a part of a fast-paced, customer-centric organization that thrives on innovation, collaboration, and growth. If you are passionate about sales and e-commerce, this is your chance to make an impact!
Employee Testimonials
✨ “Working at Swiggy has been an incredible journey. The opportunities for growth and learning are endless. The company truly values its employees and fosters a culture of innovation.” – Rohit, Senior Key Account Manager
✨ “Swiggy is not just a workplace; it’s a platform to unleash your full potential. The support from leadership and colleagues makes it a fantastic place to work.” – Neha, Business Development Manager
How to Apply?
📌 Click APPLY ONLINE and submit your updated resume.
📌 Highlight your sales achievements, business development experience, and leadership skills in your application.
📌 Prepare for your interview by researching Swiggy’s latest market trends and customer engagement strategies.
📌 Connect with current Swiggy employees on LinkedIn to gain insights into the company culture and expectations.
🚀 Take your career to new heights with Swiggy! Apply today! 🚀
Frequently Asked Questions (FAQs)
📌 What is the career growth potential for a Key Account Manager at Swiggy?
Swiggy offers immense growth opportunities. With strong performance, employees can progress into senior leadership roles, category management, or strategic business development positions.
📌 What are the working hours and flexibility at Swiggy?
The role requires dedication and adaptability, especially during peak business hours. However, Swiggy values work-life balance and offers flexibility depending on job responsibilities.
📌 Is travel involved in this role?
Yes, occasional travel may be required to onboard new partners, attend business meetings, and strengthen client relationships.
📌 What kind of training and support does Swiggy provide?
Swiggy offers structured onboarding, mentorship programs, and ongoing skill development through training workshops.
Ready to be a part of something big? Apply today and become a driving force in Swiggy’s success story!
