Overview of the Company
Verizon is a global powerhouse in various fields like; communication and technology, connecting millions of people to what matters most whether it is work, learning, entertainment, or staying close to loved ones. With a bold vision and a passion for innovation of the company, Verizon continues to shape the future of connectivity and redefine how the world communicates with the different customers and satisfy them.
Details about company
- Position: Retail Sales Associate
- Location: 600 W Prien Lake Rd, Lake Charles, Louisiana
- Hours: 40 hours/week
- Start Date: Apply before June 30th, 2025
- Hiring Timeline: Immediate
- Work Mode: Onsite
- Sign-on Bonus: $2,500 split across two milestones
- Interview Requirement: Online assessment + recruiter contact
Why Join the #VTeamLife?
We don’t just work but we thrive.
We empower every team member to voice ideas freely, work should be completed on time in your terms, lead innovations, and make meaningful impact in the world. Our V Team is a diverse community bound by various purpose — dedicated to excellence, collaboration, and trust. Whether it’s in times of crisis or moments of celebration, we rise together it means individual growth and as well as company growth.
Role Responsibilities Explained in Simple Language
As a Retail Sales Associate at Verizon, you will be the friendly face helping potential customers to discover products and solutions that satisfy their needs. Your main goal will be to complete sales by combining your passion for technology with excellent customer service in this company. Here is what you will be doing day to day:
- Employee should greet customers first and then build connections by asking thoughtful questions to understand what they need from our company.
- Employees should increase their knowledge about Verizon’s products and services to recommend the best options to potential customers of the company.
- Employee should help customers and make them confident about purchasing decisions by explaining product features clearly and efficiently.
- Employee should complete sales smoothly by guiding customers through the buying process of the company.
- Employee should stay updated on new technology trends and participate in ongoing training to improve your skills provided by the company.
- Employee should manage merchandising and inventory tasks efficiently to keep the store organized and stocked as per company norms.
- Employee should reach out to existing Verizon customers via calls or texts to introduce new offers or products provided by the company.
- Employee should participate in community events sponsored by Verizon to increase brand awareness and customer loyalty within the potential customers.
- Employee should work closely with team to achieve sales goals and create a positive shopping experience for all customers to the end of their buying.
Skills and Tools Required
Essential Skills
- Sales Skills: Employee should have ability to connect with customers, identify their needs, and present solutions which satisfy them.
- Customer Service: Employee should provide friendly, patient, and helpful service even if handling difficult situations during work.
- Communication: Employee should clearly and effectively explain product features and promotions to customers to have full knowledge to them.
- Technology Savvy: Employee should comfort with mobile devices, apps, and new tech products of the company to provide best sales experience to customers.
- Time Management: Employee should ability to manage multiple customers and tasks efficiently during busy periods in one time and have provide best service.
- Teamwork: Employee should have work collaboratively with store colleagues and management to increase the work for the company.
Useful Tools to Know
- Point of Sale (POS) systems for processing transactions provided by the company.
- Inventory management software provided by the company.
- CRM (Customer Relationship Management) platforms.
- Communication tools for outbound customer outreach provided by the company.
Salary and Benefits
Based on current market data this company provide their benefits:
- Annual Compensation Range: $49,000 to $59,000 (includes base salary + commission)
- Top Earners: Can exceed an additional $10,000/year through commissions
- Sign-on Bonus: $2,500 (split into 50% at 1 month and 50% at 9 months)
Benefits in this company:
Health & Wellness
- Medical, Dental & Vision Insurance provided
- Short & Long-Term Disability benefits
- Life & AD&D Insurance provided
- Identity Theft Protection provided
- Pet Insurance provided
- Group Home & Auto Insurance provided
Financial Security
- 401(k) plan with company match
- Stock incentive programs provided
- Premium pay (overtime, shift, holiday)
Paid Time Off
- 15 vacation days for new hires provided
- 6 personal days + 8 company holidays provided
- Parental leave when in need
- Adoption assistance provided
Growth & Development
- Tuition assistance provided
- On-demand learning and upskilling resources provided
- Leadership development programs provided
Required Qualifications
- Bachelor’s degree OR equivalent combination of education and experience required.
- 6+ years of relevant experience, which may include military or specialized training after the onboarding.
- Proficient in Microsoft Office.
- Project Management experience in cross-functional settings from various fields.
Preferred Qualifications
- Master’s degree (MBA, Finance, Accounting, Economics) from well-known university.
- Professional certification needed
- Experience in the telecommunications or technology industry will be must.
- Strong analytical skills with the ability to learn more skills:
- Build strategic business cases proficiently.
- Identify trends and patterns in the work.
- Offer data-backed recommendations when needed.
- Demonstrated success in leading large, complex financial projects when in want to be completed.
Realistic Interview Questions
To help you to prepare for this role, here are some common questions you might asked by interviewer during your Verizon Retail Sales Associate interview:
Sales and Customer Service Questions
- How do you approach a customer who seems to be unsure about what product they need then what you do?
- Can you describe a time you turned a difficult customer question into a satisfied customer?
- What strategies do you use to meet or exceed sales targets in your working time?
- How do you stay motivated in a commission-based environment because there is a competition?
- What would you do if a customer asked about a product for which you were not familiar with from your past experience?
Behavioral Questions
- Employer may ask about a time you worked effectively as part of a team in your past experience.
- Employer may ask about a situation when you had to handle multiple tasks under pressure from your previous experience.
- How do you manage your work to complete and have free time for evening and weekend shifts?
- Give an example when you had to learn something new quickly to complete a task for better work done.
Situational Questions
- If a customer had a complaint about a product or service, how would you handle it because their satisfaction is must for company?
- What would you do if you noticed a coworker not following store policies and you want to give your manager report?
- How would you promote a new product to customers which is today updated who are loyal to another brand from many time?
Diversity, Equity & Inclusion in Verizon
At Verizon, every employee, client, customer, stakeholders belong to this company. We are an equal opportunity employer, and we evaluate all applicants fairly, regardless of:
- Race
- Gender
- Sexual orientation
- Veteran status
- Disability
- Any legally protected characteristics
Verizon’s FP&A Culture
Verizon’s is expanding the role of Retail Sales Associate in a digital world. Here, you are not just tracking customers but you are guiding vision. You will:
Lead transformation
Create impact
Drive innovation
This is your opportunity to contribute to one of the most advanced sales practices in the industry world where sales intelligence meets cutting-edge technology for different times.
Ready to Apply?
Be part of something very interesting. Bring your sales expertise, strategic thinking, analytical skills, development skills and leadership to a company that powers the future growth. If you are ready to build, innovate, and grow, Verizon is where your career starts expanding.
Frequently Asked Questions (FAQ)
Is this a remote job or not?
This is a worksite-based role, you will work onsite at a defined location(s).
Do I need all the preferred qualifications?
Not necessarily. Verizon encourages candidates to apply even if you don’t meet every qualification.
How do I track my application?
You can track your application status via your Candidate Home on Verizon Careers page.
Company Highlights: Why Verizon?
- Global tech leader with deep roots in innovation and many things.
- Inclusive culture that values diverse ideas and backgrounds in the company.
- Stellar training, support, and leadership pipeline in the company.
- Clear career growth paths into team lead, assistant manager, or corporate roles to the company
- Multiple internal mobility options for those looking to build long-term careers in this company
Application Tips
- Apply early and don’t wait for the last date for any problem
- Update your resume to reflect any sales, tech, or customer service skills if you have
- Highlight your achievements in numbers and bullet points
- Take the 20-minute online assessment seriously because it is often a deciding factor for your selection
Our Thoughts
Hey! I just found a job opening at Verizon and thought of you all — it’s with this company that’s always pushing the boundaries of tech and connectivity with all employees. If you’re looking for a place that values innovation, friendly environment and how people stay connected, this could be a great fit for you!
Apply now and become a vital part of Verizon mission to innovate, create, and deliver extraordinary projects to the millions worldwide. If you’re into Retail Sales Associate and want your work to impact globally, this could be a golden opportunity. Go for it!
