Join Prologis as an Accounts Payable Support Specialist!
📍 Location: Denver, Colorado
🕒 Employment Type: Full-time
💰 Salary Range: $24.00-$32.00 per hour
💼 Job ID: R5678
About Prologis
Prologis, Inc. is the global leader in logistics real estate. With a presence in 19 countries and managing 1.2 billion square feet of properties, we enable 2.8% of the world’s GDP. Committed to sustainability, Prologis aims to achieve net-zero emissions by 2040. Our innovative Essentials platform and Prologis Ventures division drive advancements in logistics and supply chain technology.
🚀 Join us and become part of a company that sets the standard for innovation, sustainability, and excellence!
Role Overview: Accounts Payable Support Specialist
We are seeking an Accounts Payable (AP) Support Specialist to provide Level 1 support for all AP matters. This role is pivotal in ensuring smooth AP operations by resolving inquiries efficiently and escalating issues when needed. You’ll collaborate with cross-functional teams and contribute to process improvements, making a direct impact on the organization’s financial operations.
✅ Key Responsibilities:
🔹 First-Line Support: Serve as Level 1 AP support via a ticketing platform, ensuring timely resolution of inquiries.
🔹 Issue Resolution: Address inquiries related to invoices on hold, past due invoices, remittance clarifications, proof of payments, and urgent payments.
🔹 Escalation Management: Identify and escalate complex issues to Level 2 teams, reducing escalations through training and process enhancements.
🔹 Inbox Management: Oversee regional AP email inboxes and streamline communication through the AP Helpdesk.
🔹 Error Troubleshooting: Identify and resolve approval workflow errors, ensuring seamless payment processing.
🔹 Returned Checks Processing: Investigate returned checks, correct remittance details, and facilitate reissuance.
🔹 Document Handling: Sort and distribute non-invoice notices and utility shut-off notices efficiently.
🔹 Process Standardization: Collaborate with the team to streamline responses to common AP issues for consistency and efficiency.
🔹 Knowledge Base Management: Keep the internal Hub updated with insights gathered from support interactions.
What You Need to Succeed
🎯 Minimum Qualifications:
✔️ Education: Bachelor’s degree in Accounting, Finance, or Business (preferred) OR relevant AP experience.
✔️ Technical Skills: Proficiency in Microsoft Office Suite (Excel, Outlook, Word), PeopleSoft, and ServiceNow (preferred).
✔️ Analytical Abilities: Strong problem-solving skills, process improvement mindset, and ability to work independently.
✔️ Communication Skills: Ability to clearly and concisely communicate issues and resolutions to management and teams.
✔️ Time Management: Ability to prioritize multiple tasks in a fast-paced environment while ensuring accuracy and timeliness.
✔️ Customer Service Mindset: Focused on delivering high-quality service to both internal and external stakeholders.
✔️ Attention to Detail: Conscientious and detail-oriented, ensuring accuracy in financial data and compliance with procedures.
✔️ Team Player: Supports a positive work culture, takes ownership of personal development, and contributes to team success.
Why Join Prologis?
✨ People-First Culture: We believe in our people and provide a supportive and inclusive workplace.
✨ Career Growth: Work alongside top industry talent and advance your career in a global organization.
✨ Innovation & Sustainability: Be part of a company that is leading the way in logistics, sustainability, and real estate technology.
✨ Competitive Compensation: Enjoy a competitive salary and benefits package.
✨ Flexible Work Environment: Work in an environment that supports collaboration and autonomy.
Total Rewards & Benefits
💡 Comprehensive Benefits Package (Full-time U.S. employees):
🏥 Healthcare, Dental & Vision Insurance – Coverage for employees and eligible dependents.
💰 401(k) Retirement Plan – 50% company match up to 12% of eligible compensation.
🏝️ Generous Paid Time Off (PTO) – Starting with 22 days annually + paid holidays & volunteer time.
🌍 Diversity & Inclusion: Prologis is an equal opportunity employer. We celebrate diversity and foster an inclusive workplace.
🛠️ Professional Development: Access to leadership programs, mentorship, and learning resources.
🌟 At Prologis, our people come first. Join us and build a rewarding career in a company that values growth, innovation, and excellence!
Application Process
📅 How to Apply:
Ready to make an impact? Apply today and join a team that is shaping the future of logistics real estate!
✅ Click the Apply Now button.
✅ Submit your resume and cover letter.
✅ The recruitment team will review applications and contact shortlisted candidates.
✅ Selected candidates will proceed to interviews and final selection.
📌 Note: All job offers are contingent upon successful background verification.
🔹 Prologis is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
🚀 Join Prologis and shape the future of logistics real estate with us! Apply today!
