Process Associate – Wealth Management at Genpact, Gurugram
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Introduction to the Role
Are you looking to kickstart your career in finance and operations? Genpact, a global leader in professional services, is hiring a Process Associate – Wealth Management for its Gurugram office. Whether you’re a fresh graduate or have up to two years of experience, this is a golden opportunity to enter the world of wealth management and financial operations. With a focus on customer-centric solutions, this full-time permanent role offers career advancement, professional training, and exposure to world-class practices.
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About Genpact
Genpact (NYSE: G) is a global professional services and solutions firm that helps companies around the world transform their businesses. With a workforce of over 125,000 professionals across 30+ countries, Genpact is driven by innovation, agility, and an unrelenting focus on excellence.
Key Stats:
- Headquarters: New York, USA
- Employees: 125,000+
- Presence: 30+ countries
- Industry: IT Services & Consulting, Financial Services, Analytics
Visit www.genpact.com to learn more.
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Job Summary
Job Title: Process Associate – Wealth Management
Location: Gurugram, Haryana, India
Experience Required: 0 – 2 years
Employment Type: Full Time, Permanent
Department: BFSI, Investments & Trading
Industry Type: Analytics / KPO / Research
As a Process Associate, you will be responsible for enabling end customers to manage their Super accounts. You will handle processes such as account opening, contributions, withdrawals, account maintenance, and reconciliation.
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Key Responsibilities
- Work efficiently on customer requests received via various channels
- Interpret customer queries with precision and attention to detail
- Process account-related requests including opening, maintenance, and withdrawal
- Reconcile accounts and maintain accurate financial records
- Escalate issues when required and ensure resolution
- Build strong relationships with internal stakeholders
- Maintain a customer-focused approach and respond to queries via calls/emails
- Adapt to flexible work shifts and dynamic workflow requirements
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Required Qualifications
- Education: B.Com (Bachelor of Commerce) or any equivalent graduation
- Experience: 0 to 2 years in a similar role preferred
- Technical Skills: Proficiency in Microsoft Excel is essential
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Desired Skills and Attributes
- Quick learner with an ambition to grow in financial services
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Good understanding of financial operations and customer service
- High adaptability to different shifts and workflow requirements
- Proactive, responsible, and team-oriented mindset
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Why Join Genpact?
Genpact offers a supportive and inclusive work environment that nurtures talent, promotes career growth, and values innovation. Here are some of the top benefits:
- Global Exposure: Work with Fortune Global 500 clients and gain international experience
- Training and Development: World-class training programs and skill development resources
- Career Advancement: Clear growth pathways and mentorship
- Work-Life Balance: Flexible work shifts and employee assistance programs
- Inclusive Culture: A strong commitment to diversity, equity, and inclusion
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Diversity and Inclusion at Genpact
At Genpact, we believe that diversity of thought, background, and experience creates stronger outcomes. We empower our people to bring their authentic selves to work and celebrate what makes each individual unique. We do not discriminate based on race, gender, age, religion, disability, sexual orientation, or any protected characteristic.
Our commitment includes:
- Equal opportunity for all applicants
- Inclusive recruitment practices
- Employee resource groups and DEI initiatives
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How to Apply
Step-by-step application process:
- Visit the official Genpact Careers Page
- Search for “Process Associate – Wealth Management”
- Click on the job post and hit ‘Apply Now’
- Fill out your personal and professional details
- Upload your updated resume
- Submit the application
Note: Genpact never charges applicants any fees for processing applications. Avoid scams that ask for payment to apply, buy training kits, or receive onboarding materials.
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Conclusion
If you’re a commerce graduate passionate about financial operations and customer service, the Process Associate – Wealth Management role at Genpact in Gurugram could be the perfect start to your professional journey. With a strong focus on operational excellence and client satisfaction, Genpact offers you a fulfilling and future-ready career path. Apply today and become a part of a global leader driving transformation in the finance industry.
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Frequently Asked Questions (FAQs)
Q1: Is this role suitable for freshers?
Yes, the role is open to candidates with 0 to 2 years of experience.
Q2: What are the working hours for this job?
This role may involve flexible and rotational shifts based on business needs.
Q3: Is knowledge of mutual funds or wealth management necessary?
Not mandatory, but a basic understanding of financial operations is preferred.
Q4: What is the salary range for this role?
The salary is not disclosed, but Genpact offers industry-competitive compensation and benefits.
Q5: Does Genpact offer work-from-home or hybrid options?
It depends on the business requirement and role. Some positions may have remote/hybrid options.