Tesla Advisor, Sales – Part-Time
Location: Riverdale, Utah
Req. ID: 242502
Job Type: Part-Time
About Company
Company is a globally recognized leader in sustainable energy solutions, with a mission to accelerate the world’s transition to sustainable energy. Through our innovative products, from electric vehicles (EVs) to solar energy products and energy storage solutions, Tesla is reshaping industries and revolutionizing the way the world consumes and produces energy.
At this company, we strive to build a diverse and inclusive workforce where every employee has the opportunity to grow, learn, and contribute to our overall success. We are dedicated to pushing the boundaries of technology, design, and engineering while providing a workplace that promotes collaboration, transparency, and customer-centric innovation.
Our employees, known as “Tesla employees” or “Tesla team members,” are highly passionate about Tesla’s mission and are encouraged to think big, take risks, and continuously innovate. As we continue to expand globally, we are looking for individuals who can embody Tesla’s culture of growth, energy, and passion, especially those who are enthusiastic about making a positive impact on the world.
Job Summary
As a Advisor, Sales, you will play a pivotal role in bringing Tesla’s cutting-edge, sustainable technologies into the hands of customers. In this customer-facing role, your primary responsibility is to engage potential and existing customers through an educational, immersive, and exciting sales experience. You will provide in-depth knowledge of Tesla’s products and help guide the customer through the sales journey from initial showroom visit to delivery day.
Company Advisors are integral to helping customers make informed decisions about purchasing and experiencing the future of sustainable energy. The ideal candidate for this position is an energetic, highly organized, and hardworking individual who thrives in a fast-paced environment and is motivated by making a meaningful difference in people’s lives. The ideal candidate should have a strong passion for sustainability and be committed to delivering world-class customer service.
Your Role at Tesla
As a Advisor, you will be responsible for leading prospective and existing customers through the sales and delivery process. You will become the face of the company, educating potential customers on the products, benefits, and features of Tesla’s offerings, and ensuring they receive exceptional service at every step. You will support customers as they navigate their purchase decision by offering knowledgeable insights, demonstrating vehicles, and answering questions about various aspects of the Tesla ownership experience.
Your responsibilities will include the following:
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Customer Engagement
As a Advisor, one of the most crucial aspects of your role is to greet walk-in customers and engage with them in meaningful, productive conversations. Your ability to create a welcoming and professional environment will be essential in facilitating customer interactions. You will need to actively listen to the customer’s needs and inquiries, ensuring that you fully understand their concerns or objectives in order to provide the best possible solution for them.
In addition to greeting customers in person, you will also interact with potential clients via phone, email, and other communication channels. This will require flexibility and adaptability as you may have to quickly adjust your communication style depending on the medium and the nature of the inquiry.
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Educating and Exciting Potential Customers
An essential part of your job will involve educating prospective customers about the product lineup, helping them explore the features and benefits of our vehicles, energy products, and other Tesla innovations. Tesla vehicles represent the future of sustainable transportation, and you will be instrumental in showcasing the technology, environmental benefits, and cost savings associated with our offerings.
You will actively encourage prospective customers to take test drives, offering them a firsthand look at how Tesla vehicles perform. This step is crucial for potential buyers to experience the performance, comfort, and technology of Tesla cars. Your ability to excite and inform them about the potential of owning a Tesla will directly influence sales.
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Managing Sales and Pipeline
As a part-time Advisor, you will play a role in the development and management of a robust sales pipeline. Your ability to collect customer information effectively will help you qualify leads and determine the best course of action to advance the sales process. You will follow up with potential buyers and continue to engage with them to keep them excited about the prospect of purchasing a Tesla.
Additionally, your responsibilities will include facilitating test drives for prospective buyers. This involves not only managing schedules but also ensuring that each customer has an excellent experience when they test drive a Tesla. From answering questions to providing additional resources about the vehicle’s features, your guidance will be invaluable in converting prospects into owners.
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Providing Excellent Customer Service
Throughout the sales process, from the initial inquiry to the final vehicle delivery, you will be expected to provide unparalleled customer service. This includes educating customers on available financing and leasing options, answering any questions they may have about ownership, and helping them complete the necessary paperwork.
Once a customer is ready to make a purchase, you will guide them through the vehicle preparation process, ensuring that the vehicle is ready for delivery. This is a critical step in ensuring that the customer has a positive ownership experience from the very first moment they receive their Tesla.
Additionally, you will maintain customer engagement even after the sale has been completed. Following up with customers, ensuring that they are satisfied with their purchase, and addressing any post-purchase concerns will help build lasting relationships and foster brand loyalty.
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Meeting and Exceeding Sales Targets
As a Tesla Advisor, part of your role will involve actively working towards meeting and exceeding sales targets. You will be held accountable for reaching personal sales and key performance indicator (KPI) goals. Meeting these objectives will not only contribute to your own success but also support Tesla’s growth in the market. You will receive guidance and support from your management team and colleagues, as the Tesla sales process is collaborative and focused on helping you succeed.
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Building Expertise in Tesla’s Products and Services
Tesla is a leader in electric vehicles and sustainable energy solutions. As a Tesla Advisor, it’s essential to continuously build your knowledge of the company’s products and services. This includes staying up-to-date on new Tesla models, technologies, software updates, and incentives available to customers. Additionally, you will need to be well-versed in local incentives, rebates, and tax credits that can benefit Tesla owners.
Tesla provides ongoing training and development to ensure that all team members are knowledgeable about the products and services we offer. As a result, you will be expected to continually educate yourself to stay current on industry trends and Tesla’s advancements.
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Flexibility and Adaptability
Working as a Tesla Advisor means being adaptable to the varying demands of the sales cycle. You will be required to work evenings, weekends, and holidays, depending on business needs. Flexibility is key as you may need to adjust your schedule to meet customer demands or sales events. Your ability to adapt and prioritize will help you manage your workload efficiently.
What You’ll Bring
To be successful in this role, you will need a combination of experience, skills, and qualities that align with mission and values:
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Sales and Customer Service Experience
You will need at least 1 year of experience in sales or customer service, with a proven track record of meeting and exceeding goals. Experience in the automotive or technology industries will be a plus, as it will allow you to quickly understand Tesla’s product offerings and the competitive landscape.
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Passion for Sustainability and Innovation
A genuine passion for Tesla’s mission to accelerate the world’s transition to sustainable energy is essential for this role. You should be enthusiastic about clean energy, electric vehicles, and innovation in the automotive industry.
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Strong Organizational and Communication Skills
To be successful as a Tesla Advisor, you must be highly organized, with excellent time management skills. You will need to juggle multiple customers, leads, and tasks at once, and your ability to stay organized and focused will help ensure that everything runs smoothly.
Additionally, excellent verbal and written communication skills are critical. You will need to explain complex products and concepts clearly, effectively communicate with customers, and represent Tesla professionally at all times.
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Technical Skills
You should have proficiency in using Microsoft Office Suite, including Excel, Word, and PowerPoint. Familiarity with CRM tools and systems is a plus, as these tools will help you manage customer information and track your progress toward sales targets.
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Flexibility
Flexibility to work evening hours, weekends, and holidays is required in this role. You should be willing and able to adjust your work schedule to meet business needs.
Compensation and Benefits
As a part-time employee, you will be eligible for the following benefits:
- 401(k) with employer match
- Employee Assistance Program
- Sick and vacation time
- Tesla Babies program
- Back-up childcare and parenting support resources
- Pet Insurance
Company is committed to providing competitive compensation based on experience and location. You will also receive access to extensive training and development opportunities to enhance your skills and grow within the company.
Conclusion
Tesla is more than just a car company – it’s a company that’s changing the world. As a Tesla Advisor, you will be part of a team working towards the common goal of accelerating the transition to sustainable energy. If you are passionate about Tesla’s mission, committed to customer excellence, and eager to join a dynamic team, we encourage you to apply for this exciting opportunity.
Tesla is an Equal Opportunity Employer. We are committed to fair and transparent hiring practices, ensuring that all candidates are evaluated based on their skills, experience, and potential.
