🌟 Lead Administrator – L1 at Wipro | Pune, India 🌟
Wipro – a global leader in IT services and consulting, is looking for a Lead Administrator – L1 with 3 to 8 years of experience to join its high-performing team in Pune. If you possess a blend of technical expertise, leadership skills, and problem-solving ability, this could be your next big career move!
🏢 About Wipro
Wipro is a Fortune India 500 company, a global IT powerhouse, and a Forbes Global 2000 enterprise. Known for empowering businesses through digital transformation, Wipro is highly rated by women, fosters innovation, and champions workplace diversity. With a strong global footprint, we’re proud to lead industry evolution and deliver end-to-end tech solutions to boldest organizations worldwide.
👉 Visit Wipro’s official website to explore more about our mission and values.
📌 Job Title:
Lead Administrator – L1
🏙 Location:
Pune, India
👥 Experience Required:
3 – 8 Years
💼 Employment Type:
Full-Time | Permanent
🏢 Department:
Human Resources – HR Operations
🏦 Industry Type:
IT Services and Consulting
📝 Description:
Join Wipro as a Lead Administrator – L1 in Pune. Use your architecture planning and team leadership skills to power digital transformation. Apply now for a rewarding career!
🧭 Role Purpose
As a Lead Administrator – L1, you’ll be instrumental in delivering technical leadership, managing day-to-day IT operations, leading architecture planning, and supervising disaster recovery initiatives. This role is ideal for someone who thrives in a strategic IT leadership position while ensuring operational excellence and service continuity.
🔧 Key Responsibilities
⚙️ Architecture & Design Leadership
- Drive architecture planning and installation for new projects within your tower (platforms, middleware, databases, backups).
- Lead structural/architectural designs tailored to system requirements for scalable, extensible solutions.
- Assess and implement emerging technologies to enhance existing applications and infrastructure.
💻 Operations Management
- Troubleshoot critical issues, conduct root cause analyses (RCA), and develop preventive strategies.
- Ensure timely upgrades, migrations, configurations, and performance tuning.
- Maintain and update SOPs, operations manuals, and architecture documents.
🔄 Disaster Recovery & Business Continuity
- Develop, strategize, and implement disaster recovery and business continuity plans.
- Conduct regular system health checks and risk assessments.
- Ensure secure, consistent data backup and recovery protocols.
👥 Team Leadership & Management
📈 Resourcing & Talent Acquisition
- Forecast future talent requirements and participate in recruitment decisions.
- Facilitate effective onboarding and training programs for new hires.
🌱 Talent Development
- Build and mentor a team of high-potential professionals.
- Foster an inclusive environment with leadership opportunities for all team members.
- Promote diversity in management and leadership roles.
📊 Performance Management
- Set clear performance goals and expectations.
- Conduct periodic reviews and appraisals, providing constructive feedback.
- Drive adherence to Wipro’s Performance Nxt program.
💖 Employee Engagement
- Initiate and oversee employee recognition, wellness, and engagement programs.
- Address concerns proactively to maintain high team morale.
- Organize internal challenges and growth projects to retain top talent.
📈 Key Performance Indicators (KPIs)
| Parameter | Measurement Criteria |
| Operations Performance | SLA adherence, Knowledge Management, CSAT Scores, Risk Mitigation |
| Project Delivery | Timely Delivery, Zero Unauthorized Changes, No Formal Escalations |
| Service Improvement | Use of automation, Enhanced operational efficiency |
| Team Satisfaction | Internal Feedback, Engagement Scores, Promotion Readiness |
🧑💼 Preferred Skills & Tools
- Architecture Design
- Middleware Management
- Database Administration (DBMS)
- Disaster Recovery Strategy
- Root Cause Analysis (RCA)
- Talent & Performance Management
- HR Onboarding & Induction
- Employee Engagement Tools
Keywords: root cause analysis, disaster recovery, HR onboarding, performance reviews, talent management, troubleshooting, middleware architecture.
🎓 Educational Requirements
- Undergraduate: Any Graduate
- Postgraduate: Any Postgraduate
Note: Candidates from Engineering, Computer Applications, or related disciplines are preferred.
🤝 Why Join Wipro?
At Wipro, you don’t just build systems—you build futures. Our work culture promotes continuous learning, career mobility, and employee-first policies. Whether you’re driving change in your team or across the organization, your contribution truly matters.
🏆 Awards & Recognition
- Great Place to Work Certified
- Top Employer in India and 60+ countries
- Fortune Global 500 and Forbes Global 2000 Company
- Known for Equal Opportunities and Gender Diversity
🌐 Work Environment
- Hybrid work options available based on project requirements
- Collaborative, cross-functional teams
- Technology-driven culture
- Access to online certifications and upskilling
📣 Call to Action
Ready to make a global impact from Pune? Apply now and lead the future of digital transformation at Wipro.
🔗 Apply Now on Wipro Careers
📩 Or send your resume to careers@wipro.com
✅ Final Thoughts
Becoming a Lead Administrator – L1 at Wipro offers you a remarkable opportunity to grow professionally while making a strategic impact on one of the world’s most respected IT firms. Bring your experience, ideas, and leadership to a company that invests in your success.
