Company Overview
Reliance Jio, India’s largest telecom company, is hiring for its Social Media Process team. This is a permanent work-from-home opportunity for candidates based in Mumbai, Delhi, and Pune. If you have excellent English communication skills and experience in customer service, this is your chance to be part of the Digital India Movement and grow your career with company.
📌 Job Details
🔹 Company: Reliance Jio
🔹 Job Role: Social Media Process Executive (International)
🔹 Job Type: Full-Time, Permanent
🔹 Location: Work From Home (Mumbai, Delhi, Pune)
🔹 Experience: 1 – 5 years
🔹 Industry: BPO / Customer Support
🔹 Shift: Rotational (including night shifts)
🔹 Salary: Not Disclosed
🚀 Job Overview
As a Social Media Process Executive at Reliance Jio, you will handle international calls from UK and US clients, provide top-notch customer support, and resolve queries effectively. You will work in a fast-paced environment, ensuring the best possible customer experience while maintaining quality standards.
If you are looking for a remote job with career growth opportunities, this role is perfect for you!
🎯 Key Responsibilities
✔ Handle international voice processes for UK and US customers.
✔ Provide excellent customer service to resolve queries efficiently.
✔ Communicate effectively via calls, emails, and chat support.
✔ Ensure customer satisfaction by maintaining high-quality standards.
✔ Work collaboratively with internal teams to enhance service quality.
✔ Meet performance targets as set by the company.
✔ Stay updated with company policies and industry best practices.
💡 Eligibility Criteria
✔ Experience: 1-4 years in an international voice process (BPO/Call Center)
✔ English Proficiency: Excellent verbal & written communication skills
✔ Location: Candidates must be based in Mumbai, Delhi, or Pune
✔ Age Limit: 18 to 40 years
✔ Education: Graduation is not required
✔ Technical Requirements: Stable internet connection and a quiet workspace at home
🕒 Work Schedule
📅 6 days working (1 rotational week off)
⏳ 9-hour shifts (including rotational night shifts)
📩 How to Apply?
⏳ Interview Timings: 10 AM – 6:30 PM
🚀 Join Reliance Jio and be part of India’s digital transformation!
🌟 Why Join?
Reliance Jio is a dynamic organization committed to digital transformation in India. Working at Jio means being part of a company that values innovation, excellence, and customer satisfaction. Here’s why you should consider a career with us:
✅ Benefits of Working
✔ Competitive Salary & Performance Bonuses
✔ Work-from-home flexibility
✔ Career growth opportunities within the telecom industry
✔ Exposure to international customer service
✔ Employee engagement programs
✔ Learning & development initiatives
🌍 About Reliance Jio
Reliance Jio is India’s leading telecom service provider, serving over 400 million customers. With a mission to revolutionize digital connectivity, Jio continues to innovate in the areas of 5G, cloud computing, AI, and customer experience.
Jio’s customer support team plays a critical role in delivering exceptional service to clients worldwide. By joining the Social Media Process team, you will be a key player in maintaining Jio’s reputation for excellence.
📢 FAQs
1️⃣ What is the job role for the Social Media Process Executive at Jio?
The role involves handling international customer queries for UK/US clients via calls, email, and chat. You will work remotely, ensuring a seamless customer experience.
2️⃣ Is this a permanent job or a contract-based role?
This is a full-time, permanent position with Reliance Jio.
3️⃣ What are the working hours?
You will be working 9-hour rotational shifts, including night shifts, with one rotational week off.
4️⃣ Do I need prior experience?
Yes, 1-4 years of experience in an international voice process is required.
5️⃣ Can I apply if I don’t live in Mumbai, Delhi, or Pune?
No, this opportunity is only for candidates based in Mumbai, Delhi, and Pune.
6️⃣ What skills are required for this job?
✔ Strong English communication skills
✔ Customer service experience
✔ Problem-solving skills
✔ Ability to work in night shifts
✔ Basic computer knowledge
📢 Final Call – Apply Now!
If you are looking for a work-from-home job with a stable career in customer support, this is your chance!
💼 Position: Social Media Process Executive
📍 Location: Mumbai, Delhi, Pune (Remote)
⏳ Shifts: Rotational (including night shifts)
