💼 Join Leading MNCs in India: Work-from-Home & On-Site Customer Support Roles – Apply Now!
📣 Urgent Openings for Customer Support Executives | Jio & Teleperformance
If you’re passionate about customer service, have excellent communication skills, and are ready to kick-start or enhance your career in a reputed multinational company (MNC), then this is your golden opportunity. Jio and Teleperformance (TP)—two top-tier organizations in the Indian tech and BPO landscape—are hiring Customer Support Executives for social media and international chat processes, both remote and on-site in cities like Gurgaon, Delhi, Pune, and Mumbai.
🏢 About the Hiring Companies
🌐 Reliance Jio Infocomm Limited
Reliance Jio is one of India’s largest telecom and digital services companies, known for transforming the digital landscape of the country. With innovation and inclusivity at the heart of its operations, Jio offers an agile and growth-oriented environment.
- Headquarters: Navi Mumbai, Maharashtra
- Employee Reviews: ⭐ 4.0/5 (24,863 reviews)
- Mission: To digitally empower India
- Website: https://www.jio.com
🌐 Teleperformance (TP)
Teleperformance is a global leader in outsourced customer experience management. With a presence in over 80 countries and support for multiple Fortune 500 clients, TP is recognized for its dynamic work culture and advancement opportunities.
- Location: Gurugram (Gurgaon), Haryana
- Employee Reviews: ⭐ 3.9/5 (31,577 reviews)
- Global Presence: Over 170 markets
- Website: https://www.teleperformance.com
📌 Job Overview
| Feature | Jio: Social Media Process (Remote) | Teleperformance: International Chat (On-site) |
| Position | Customer Service Executive | Customer Support Executive – Chat & Upselling |
| Employment Type | Full-time, Permanent | Full-time, Permanent |
| Work Location | Remote – Delhi, Pune, Mumbai | On-site – Gurgaon (Delhi NCR) |
| Experience Required | 1–5 Years (International BPO mandatory) | 0–3 Years (Freshers welcome) |
| Salary | ₹2.75–₹3.6 LPA (Negotiable) | ₹2.75 LPA + ₹18K Annual Incentives |
| Shifts | Rotational Shifts + 1 Rotational Week Off | Rotational Shifts + 2 Days Off |
| Application Deadline | Urgent – Apply Immediately | Open (Posted 29 Days Ago) |
| Vacancies | 20 | 30 |
🧾 Detailed Job Descriptions
🎯 1. Jio – Social Media Customer Support Executive (Work From Home)
Job Role:
- Manage social media queries and deliver excellent customer service.
- Handle customer complaints and provide quick resolutions via chat and email.
- Collaborate with internal teams to escalate and resolve complex issues.
Eligibility Criteria:
- Must have excellent English communication skills.
- Minimum 1 year experience in International BPO or Customer Support.
- Age: Below 40 years.
- Must have a laptop and high-speed internet connection.
- Open to rotational shifts and week-offs.
- Education: Graduate or Undergraduate.
Key Skills:
- International Voice Process
- Chat Process & Web Chat
- Customer Service & Customer Care
- Semi Voice Support
- US/UK Process Experience
Perks:
- Competitive salary up to ₹3.6 LPA (negotiable)
- Remote work flexibility
- Work with India’s most innovative telecom company
- Performance-based growth
- Exposure to digital communication platforms
🎯 2. Teleperformance – International Chat Process (On-site, Gurgaon)
Job Role:
- Handle customer queries through chat support.
- Engage in upselling products/services via chat.
- Maintain high standards of customer satisfaction and service accuracy.
Eligibility Criteria:
- Excellent English communication skills are mandatory.
- Freshers welcome – Must be confident and fluent.
- Undergraduate or Graduate – Any stream.
- Willingness to work 5 days a week with rotational shifts.
Key Skills:
- International Chat Process
- Chat & Non-Voice Process
- Upselling via Text-Based Communication
- Customer Relationship Management
Salary & Benefits:
- ₹23,000 in hand salary
- ₹18,000 annual incentives
- PF, Medical Benefits, and Cab Facilities
- Cafeteria and Office Gym access
- Work in an MNC environment with global clients
🎓 Educational Qualifications (Both Roles)
- Graduation is not mandatory.
- Undergraduate or graduate candidates from any discipline may apply.
- Fluency in written and spoken English is crucial.
🧠 Why You Should Apply
✅ Top Reasons to Apply for These Roles:
- 📌 Work with industry leaders like Jio and Teleperformance
- 💸 Competitive pay, incentives & additional perks
- 🧳 Freshers welcome (Teleperformance)
- 🖥️ Remote flexibility (Jio)
- 📈 Career growth in customer experience management
- 🌐 Global exposure in international processes
- 🧘♀️ Healthy work-life balance and training programs
- 🎯 Opportunity to develop communication, CRM, and technical skills
🌟 Ideal Candidate Persona
You’re a great fit if you:
✔ Possess strong English communication skills (verbal + written)
✔ Are comfortable with chat-based or semi-voice processes
✔ Thrive in a rotational shift environment
✔ Have experience in BPO or customer support (for Jio)
✔ Are looking for career stability and advancement
✔ Are tech-savvy and can manage remote tools (for Jio WFH)
📷 Visual Snapshot
📍 Locations Available
- Reliance Jio: Work from home (candidates from Mumbai, Pune, and Delhi only)
- Teleperformance: On-site role in Gurgaon (Delhi NCR)
📑 How to Apply
Apply now before the positions are filled! With limited seats and high applicant response, early application increases your selection chance.
Or submit your profile directly on the respective company websites:
- Jio Careers: https://careers.jio.com
- Teleperformance India: https://www.teleperformance.com/en-us/locations/india/
📢 CTA: Apply Today & Start Your Customer Support Journey
Whether you’re a fresher seeking your first opportunity or a seasoned professional in BPO, these openings are tailored for dynamic, customer-centric individuals. With competitive salaries, reputed MNC work culture, and long-term career growth, you don’t want to miss this chance.
🔥 Apply Now and Be a Part of India’s Leading Customer Service Network!
