💼 Service Relationship Manager – Affluent Banking | IndusInd Bank
📍 Location: New Delhi
💰 Salary: Not Disclosed
🕒 Experience: 2 – 7 years
📜 Employment Type: Full-time | Permanent
🔢 Openings: 1 Position
🌍 About IndusInd Bank
IndusInd Bank is a leading financial services provider with over 42 million customers across India. With a strong presence in retail & corporate banking, it offers affluent banking solutions, investment services, and premium customer experiences.
If you have experience in banking operations, private banking, or wealth management and are looking to manage HNI clients with top-tier banking services, this role is ideal for you! 🚀
💼 Role: Service Relationship Manager – Affluent Banking
🎯 Deliver Premium Banking Experience to HNI & Ultra-HNI Clients!
As a Service Relationship Manager, you will be responsible for enhancing client experience, managing service delivery, and ensuring premium banking operations.
🔹 Key Responsibilities
✔️ Manage & Improve Affluent Banking Service Standards – Ensure superior service for premium clients.
✔️ Support Private Banking Sales & Service Activities – Work closely with sales teams to enhance banking experiences.
✔️ Deliver Complete Financial Solutions – Provide insights on cash flow, capital, and investment needs.
✔️ Monitor & Improve Client Accounts – Ensure strong portfolio performance.
✔️ Streamline Digital Banking & Automation – Implement tech solutions to enhance customer experience.
✔️ Ensure Regulatory Compliance & Risk Management – Adhere to banking guidelines & mitigate operational risks.
✔️ Market Research & Competitive Analysis – Stay updated on banking trends & implement best practices.
🎯 What You Need to Succeed
📌 Qualifications & Experience
🎓 Education: Graduate in any field (preferred BFSI background).
🕒 Experience: 2 – 7 years in banking operations, private banking, or service delivery roles.
💻 Technical & Financial Skills
✔️ Expertise in Private Banking & HNI Client Handling.
✔️ Knowledge of Finacle & CRM Systems (Highly Preferred).
✔️ Strong Excel & PowerPoint Skills for Analysis & Presentations.
🧠 Soft Skills That Set You Apart
✅ Excellent Communication & Relationship Management Skills
✅ Analytical & Problem-Solving Abilities
✅ Customer-Centric Approach with Strong Service Orientation
✅ Ability to Handle High-Value Clients & Banking Operations
🏅 Why Join IndusInd Bank?
🚀 One of India’s Leading Private Banks
✔️ Trusted banking brand with extensive nationwide presence.
✔️ Work with premium banking & HNI clients.
🎯 Career Growth & Learning
✔️ Opportunities to grow into leadership roles in Private Banking.
✔️ Training & skill development programs.
💰 Financial Perks & Benefits
✔️ Competitive Salary + Incentives & Benefits.
✔️ Exclusive banking & investment perks.
📍 Pan-India & International Presence
✔️ Offices in London, Dubai & Abu Dhabi for potential global exposure.
📩 How to Apply?
📞 Apply online or connect with HR for more details.
👉 Step 1: Submit your resume & fill out the application.
👉 Step 2: Clear HR screening & service excellence assessment.
👉 Step 3: Attend technical interview & client handling case study.
👉 Step 4: Get selected & start your career as a Service Relationship Manager! 🚀
📩 Apply today and take the next step in Affluent Banking!
🔍 FAQ (Frequently Asked Questions)
💡 What is the primary responsibility of a Service Relationship Manager?
Your role is to manage affluent clients, ensure premium banking service delivery, and enhance customer satisfaction.
💡 Is prior experience in banking operations necessary?
Yes, candidates must have 2-7 years of experience in private banking, wealth management, or customer service roles.
💡 What are the preferred skills?
✔️ Expertise in HNI banking, CRM systems, and Finacle.
✔️ Strong communication & analytical abilities.
💡 What is the expected salary?
Salary details are not disclosed but will be competitive based on experience & performance.
💡 Are there career growth opportunities?
Yes! IndusInd Bank offers training, mentorship, and leadership roles in Affluent Banking & Private Wealth Management.
🚀 Join IndusInd Bank & Elevate Your Career in Affluent Banking!
IndusInd Bank is looking for dynamic banking professionals who can handle HNI clients & premium banking services while ensuring exceptional customer experiences.
📩 Apply now and take your banking career to the next level! 🚀
