🚀 Operations Support Agent | FedEx
📍 Location: New Delhi
💰 Salary: ₹3.75 – ₹4.5 LPA
👩💼 Women candidates preferred
🕒 Experience: 0 – 5 years (Freshers Welcome!)
📜 Employment Type: Full-time | Permanent
🔢 Openings: 14 Positions
🌍 About FedEx
FedEx is the world’s largest express transportation company, serving 220+ countries and territories with unmatched speed and reliability. With a global team of 530,000+ professionals, we deliver more than packages—we deliver trust, efficiency, and excellence.
Join FedEx and be part of a world-class logistics team where innovation meets opportunity! 🚀
💼 Role: Operations Support Agent
🎯 Ensure Smooth & Timely Deliveries for Our Customers!
As an Operations Support Agent, you will play a crucial role in managing shipments, coordinating deliveries, and ensuring customer satisfaction.
🔹 Key Responsibilities
✔️ Ensure timely delivery of urgent shipments to the correct destination.
✔️ Handle customer inquiries regarding collections, deliveries, and tracking.
✔️ Investigate failed deliveries and reschedule them for the next day.
✔️ Enter and manage data in FedEx’s in-house tracking system.
✔️ Collaborate with teams & managers to streamline operations.
✔️ Maintain compliance with FedEx processes and regulatory guidelines.
🎯 What You Need to Succeed
📌 Qualifications & Experience
🎓 Education: Any Graduate (from a recognized university).
🕒 Experience: 0 – 5 years (Freshers can apply).
💻 Technical & Business Skills
✔️ Proficiency in MS Excel – Data entry & report generation.
✔️ Strong understanding of logistics & tracking systems.
✔️ Ability to manage time effectively and work with strict deadlines.
🧠 Soft Skills That Set You Apart
✅ Excellent Communication & Social Skills – Handle customer interactions professionally.
✅ Interpersonal Skills – Work well with teams & leadership.
✅ Attention to Detail – Ensure accuracy in data & shipments.
✅ Problem-Solving Ability – Address delivery issues effectively.
🏅 Why Join FedEx?
🎯 Training & Learning
✔️ Structured Onboarding & Training – Get the right start.
✔️ On-the-Job Learning Opportunities – Continuous skill enhancement.
✔️ Tuition Assistance Program – Invest in your future growth.
🚀 Work-Life Benefits
✔️ Employee Assistance Program – Support for you & your family.
✔️ Exclusive Employee Discounts – Reduced-rate shipping benefits.
✔️ Great Career Growth Opportunities – Be part of a world-class logistics leader.
🌟 Work with a Globally Trusted Brand
✔️ FedEx is recognized as one of the world’s most admired companies year after year.
📩 How to Apply?
Ready to build a rewarding career with FedEx? Follow these steps:
👉 Step 1: Submit your resume & application via our careers portal.
👉 Step 2: If shortlisted, you will receive a screening call from HR.
👉 Step 3: Clear the technical assessment & interview rounds.
👉 Step 4: Join FedEx & start your journey in operations! 🚀
📩 Apply now and become a part of FedEx’s global success story!
🔍 FAQ (Frequently Asked Questions)
💡 What is the primary responsibility of an Operations Support Agent?
Your main job is to ensure package deliveries are on time, manage customer inquiries, and maintain shipment records.
💡 Is prior logistics experience required?
No! Freshers are welcome. If you have good communication skills and MS Excel knowledge, we will provide the necessary training!
💡 What is the expected salary range?
The salary is between ₹3.75 – ₹4.5 LPA, depending on experience & skills.
💡 What are the work shifts?
Shifts may be rotational based on operational needs, including weekends & holidays.
💡 Is this a work-from-home role?
No, this is an on-site, full-time role at our New Delhi office.
🚀 Join FedEx & Build a Thriving Career in Logistics!
At FedEx, we don’t just deliver packages—we build futures. If you’re passionate about customer service, operations, and problem-solving, we’d love to have you on board.
📩 Apply today and take the first step toward an exciting career! 🚀
