Customer Service Executive at Teleperformance (TP) – Apply Now!
Location: Gurugram, Kolkata, Jaipur
Job Type: Full-Time | Work From Office | Rotational Shifts
Experience: 0–5 Years | Freshers Welcome
CTC: ₹1.8 – ₹3.5 LPA (Based on Communication Skills and Process)
🌟 Start Your Career with Teleperformance (TP) – A Global Leader in Customer Experience Management
Are you looking to kickstart or advance your career in the customer service industry? Teleperformance (TP), a global powerhouse in digital integrated business services, is now hiring Customer Service Executives for various roles including Voice, Non-Voice, Tech, Non-Tech, Interpreter, and Upselling Processes. Whether you’re a fresher, graduate, postgraduate, or experienced professional, TP welcomes you!
With over four decades of experience and operations in 170+ countries, Teleperformance has built a reputation for excellence in delivering top-tier customer support services. Join the TP family today and become part of a diverse, inclusive, and high-performing work culture.
📌 Job Highlights
- Open Positions: 50
- CTC Range: ₹18,000 to ₹35,000 per month
- Location: Gurugram, Jaipur, Kolkata (Work from Office only)
- Experience Required: 0–5 years (Freshers are encouraged to apply)
- Education: No graduation required (UG/Grads/PG all can apply)
- Shifts: Rotational (5 to 6 days working)
- Perks: Cab facility available (as per location and process)
🧩 Key Responsibilities
As a Customer Service Executive, you will:
- Handle customer queries via voice or non-voice channels.
- Deliver exceptional service experiences and maintain high customer satisfaction.
- Resolve issues promptly and efficiently, ensuring First Contact Resolution (FCR).
- Participate in up-selling or promotional campaigns when applicable.
- Work across various processes like technical support, interpreter services, sales, and customer relationship management.
- Maintain high levels of accuracy, empathy, and professionalism during all customer interactions.
🎯 Eligibility Criteria
- Excellent communication skills in English are a must.
- Willingness to work in a rotational shift environment.
- Comfortable with work-from-office (WFO) setup.
- Strong problem-solving attitude and ability to adapt to changing situations.
- Willing to relocate to Gurugram, Jaipur, or Kolkata (based on preference).
- Candidates must have a smartphone and basic computer knowledge.
Who Can Apply:
- Undergraduates
- Graduates
- Postgraduates
- Freshers
- Experienced professionals (up to 5 years)
🏢 About Teleperformance (TP)
Teleperformance SE is a global leader in digital business services, founded in 1978 and headquartered in France. With over 420,000 employees, TP operates in 170+ countries and provides services in 300+ languages and dialects.
Core services include:
- Customer Relationship Management
- Technical Support
- Content Moderation
- Sales and Upselling
- Back-office operations
Teleperformance India is known for its fast-paced, employee-centric, and growth-oriented culture. With robust training programs, global exposure, and continuous learning, TP empowers its employees to thrive.
💼 Why Choose Teleperformance?
- 🌐 Global Exposure: Work with international and domestic clients across industries.
- 🎓 No Minimum Education Barrier: UG/Grads/PG—all are welcome.
- 🚀 Rapid Career Growth: Internal job postings and learning & development programs.
- 💬 Skill Development: Learn communication, technical, and customer handling skills.
- 🛡️ Job Stability: Permanent employment with TP’s global presence.
- 🏆 Reputed Employer: TP is recognized among the top companies for employee satisfaction.
📍 Work Locations
This is strictly a Work from Office (WFO) opportunity. You must be willing to relocate or commute to one of the following offices:
- Gurugram (Gurgaon)
- Kolkata
- Jaipur
Note: Cab facility is available for international processes in specific zones.
🧠 Required Skills
- Strong English Communication
- Customer Handling
- Inbound/Outbound Process Knowledge
- Problem Solving & Empathy
- MS Office Basic Proficiency
- Willingness to Learn & Upskill
📝 Interview Process
- Initial Screening – Telephonic or virtual HR round
- Assessment Round – Based on voice or non-voice role
- Operations Round – Final technical/functional interview
- Offer Letter – Issued upon selection and documentation
Pro tip: Practice communication scenarios, prepare for customer handling questions, and stay confident.
🎁 Salary & Benefits
- 💸 Competitive CTC: ₹18,000 – ₹35,000/month
- 🏥 Medical Insurance and other statutory benefits
- 🚖 Free Cab Services (as per hiring zone and process)
- 🎉 Performance-Based Incentives
- 🕒 Rotational Shifts for Work-Life Balance
- 📚 Career Development Programs
- 🤝 Referral Bonuses & Employee Recognition Programs
🔚 Closing Thoughts: Why You Should Apply Today
Whether you’re starting your career or seeking a new challenge, Teleperformance offers an inclusive, dynamic, and exciting environment that values your talent. With flexible entry criteria, strong training support, and excellent compensation packages, this is your chance to build a stable career in the booming BPO industry.
✅ Call to Action – Apply Now!
📲 Send your resume
📧 Or visit the official Teleperformance website for more information
💼 Don’t miss out on this massive hiring drive with 50+ open positions!
