American Express is Hiring: Business Analyst – Data Analytics | Gurugram, Haryana, India
Job Type: Full-time | Hybrid Work Model
Location: Gurugram, Haryana, India
Category: Data Analytics | Business Intelligence | Financial Services
About American Express
Founded in 1850, American Express (Amex) has become one of the world’s leading financial institutions, known for innovation, service excellence, and empowering millions of customers worldwide. As a global leader in providing cutting-edge financial products, services, and digital experiences, we foster an environment where diversity thrives, leadership is encouraged, and our people feel truly backed.
With a presence in over 130 countries and a workforce of more than 60,000 employees, American Express is redefining how the world does business. If you want to make a meaningful impact on people’s lives, communities, and the industry, this is your opportunity to lead the way.
Position Overview: Business Analyst – Data Analytics
Are you passionate about data-driven decision-making? Do you enjoy transforming raw data into meaningful insights that shape business strategy? If yes, then American Express is looking for a Business Analyst – Data Analytics to join our innovative analytics team in Gurugram.
In this role, you will work across cross-functional teams, helping shape the future of American Express’s benefits strategy, optimize customer engagement, and identify emerging market opportunities. You will have the opportunity to influence strategic negotiations with partners and unlock value through analytics.
Key Responsibilities
- Conduct advanced analytics to evaluate partner value propositions and strengthen negotiations.
- Develop a robust opportunity landscape for new benefit partnerships.
- Use data storytelling to translate complex datasets into actionable business recommendations.
- Perform in-depth analysis of customer behavior and market trends to support partner strategy.
- Design and implement effective MIS systems and performance trackers from both internal and partner perspectives.
- Identify high-potential merchants and industries to expand loyalty and benefits portfolios.
- Present key insights to leadership and stakeholders, influencing product direction and strategy.
- Collaborate with teams including Business Development, Product, and Lending.
Qualifications & Skills
Educational Background
- Bachelor’s degree in Statistics, Mathematics, Economics, Engineering, Finance, Computer Science or any related quantitative field is required.
- Master’s degree preferred.
Technical Expertise
- Proficiency in data analysis tools: SAS, SQL, Python, R, or similar.
- Experience working with Big Data platforms.
- Knowledge of machine learning algorithms, data mining, and predictive modeling.
- Strong command of Excel, Power BI, Tableau, or other data visualization tools.
Soft Skills
- Excellent communication and storytelling skills.
- Ability to synthesize complex data into real-world insights.
- Strong problem-solving and collaboration mindset.
- High degree of initiative and ownership.
What Makes You a Great Fit?
- A data enthusiast with a knack for uncovering hidden insights.
- Comfortable working with large, complex datasets and modern analytics tools.
- You value collaboration, diversity, and believe in making an impact through innovation.
- You thrive in a fast-paced, customer-centric and performance-driven culture.
What We Offer
At American Express, we go beyond just offering a job. We back our colleagues every step of the way by providing:
Benefits
- Competitive base salaries and performance bonuses.
- Comprehensive medical, dental, and vision insurance.
- Life and disability coverage.
- Retirement plans with employer contributions.
- Paid parental leave and support for caregivers.
- Flexible hybrid work model to balance life and career.
- Access to on-site wellness centers, doctors, and mental health programs.
- Free counseling and mental wellness support through Healthy Minds.
- Annual learning budget for certifications and continued education.
Career Development
- Leadership training and mentorship programs.
- Internal mobility across roles, functions, and geographies.
- Inclusion in global learning programs and access to cutting-edge analytics tools.
- Culture of innovation and recognition, where your work is celebrated.
Why Join American Express?
A Culture That Backs You
We understand that success starts with our people. That’s why we cultivate a culture built on respect, integrity, collaboration, and constant growth. Our team is committed to delivering the world’s best customer experience—and we do that by first investing in our employees.
Diversity, Equity, and Inclusion (DEI)
At American Express, we believe diversity fuels innovation. We celebrate uniqueness and foster a workplace where all voices are heard. No matter your background or identity, you’ll find a place where you can belong and thrive.
Work-Life Balance
We support flexibility through hybrid work models and benefits that prioritize your well-being. Our team members have the freedom to work remotely part of the time, ensuring personal and professional harmony.
Application Process
To apply for the Business Analyst – Data Analytics role, visit the official American Express careers page or click the link below:
🔗 Apply Now at American Express Careers
Call to Action
🎯 Ready to Drive Innovation with Data?
Join a company where your insights power progress. Be a part of a diverse team that values creativity, data fluency, and strategic impact. At American Express, your future is backed.
