💼 Amazon Work From Home Customer Support Job in Panchkula (2025) – Apply Now!
Are you searching for a remote customer support job with Amazon in Panchkula? Here’s your opportunity to join the world’s most customer-centric company!
If you’re based in Panchkula, Chandigarh, Kalka, SAS Nagar, Pinjore, or nearby locations in Punjab and want to kickstart your career or gain hands-on experience in customer support, this Amazon work-from-home job is tailored for you. Freshers and experienced candidates are welcome!
📌 Job Summary: Customer Support Role (Remote – Panchkula)
| 📍 Location | Remote (Eligible locations: Panchkula, Kalka, Chandigarh, Pinjore, SAS Nagar) |
| 🕐 Experience | 0–5 years (Freshers eligible) |
| 📚 Qualification | Minimum 10+2 (Any Graduate/PG can apply) |
| 💰 Salary | ₹2.5 LPA to ₹3.6 LPA + perks |
| 🏢 Company | Amazon India |
| 👥 Openings | 20+ positions |
| ⏳ Type | Full-time, 5–6 months contractual role |
| 🏠 Work Model | 100% Work From Home |
| 🌙 Shifts | Night Shifts (Mandatory) |
✨ Why You Should Join Customer Support Team?
Amazon is not just an e-commerce platform — it’s a place that fosters innovation, prioritizes customer satisfaction, and offers flexible opportunities for growth. If you’ve always dreamed of working from home with a brand recognized worldwide, this customer support job at Amazon in Panchkula could be your stepping stone.
📝 Detailed Job Description
As a Customer Support Associate at Amazon, you’ll be a part of a fast-paced, high-energy team dedicated to resolving customer queries efficiently. This is a voice-based process, where you’ll interact with customers via calls to provide assistance, resolve complaints, and ensure satisfaction.
Your responsibilities will include:
- Handling inbound customer calls in a professional and empathetic manner
- Resolving queries related to orders, deliveries, returns, refunds, and more
- Documenting interactions accurately in internal systems
- Maintaining service quality and adhering to Amazon’s policies
- Working night shifts with rotational week-offs
- Ensuring high availability during shift hours
🧩 Skills Required for Amazon Remote Support Job
To succeed in this role, you must possess the following skills:
🌐 Communication:
- Excellent verbal communication in English (Mandatory)
- Active listening and conflict resolution
💻 Technical:
- Basic computer knowledge
- Ability to operate systems smoothly during customer interactions
🧠 Soft Skills:
- Patience, empathy, and presence of mind
- Multitasking and adaptability in a dynamic work environment
- Willingness to work during night shifts and flexible hours
📚 Educational Qualification
| Qualification | Status |
| 10+2 | Mandatory |
| Graduate/PG | Eligible |
| BPO Experience | Preferred (Not mandatory) |
💸 Salary, Allowances & Perks
Amazon ensures competitive compensation and several work-from-home job perks:
| Component | Amount/Details |
| 💰 Base Salary | ₹2,50,000 – ₹3,60,000 LPA |
| 🍽️ Meal Card (Zeta) | ₹1,100/month (₹13,200/year) |
| 🏥 Health Insurance | Coverage up to ₹5 Lakhs |
| 🌙 Night Shift Allowance | ₹150 – ₹225/shift |
| ⏳ Overtime Allowance | As per company norms |
| 📅 Work Days | 5 days/week (2 consecutive offs – rotational) |
🔧 System Requirements for Assessment
Before you apply, make sure your system meets these requirements:
- A laptop/desktop with webcam (Mobile/tablet not allowed)
- Stable internet connection (min 100 Mbps)
- Headphone with microphone
- Quiet, distraction-free environment for test
- Proficiency in English is mandatory
- No third-party assistance allowed during the online test
📲 How to Apply for Amazon Remote Customer Service Role?
To apply and complete the assessment, follow these steps:
✅ Step-by-Step Process:
- Visit the official Amazon assessment registration page:
👉 Apply Here - Fill out your details and complete the registration
- You’ll receive an assessment link with instructions via email
- Attempt the test within 24 hours of receiving the link
- If shortlisted, Amazon will contact you for the next steps
💼 Company Overview
Company is a global tech giant, renowned for its customer-centric approach and groundbreaking innovations. Established in 1994, it has evolved from a simple online bookstore into a multinational conglomerate spanning e-commerce, cloud computing, AI, machine learning, publishing, and media.
With offices in major Indian cities like Bengaluru, Hyderabad, Delhi, Mumbai, and Chennai, Amazon offers flexible work options and diverse career paths. Employees are encouraged to innovate, experiment, and grow in a supportive environment.
🔗 Know more about careers at Amazon →
🤔 Frequently Asked Questions (FAQs)
❓1. Who can apply for this Amazon remote job?
Anyone who has completed 10+2, has excellent English communication skills, and is comfortable working night shifts. Candidates from Panchkula, Kalka, Chandigarh, Pinjore, and SAS Nagar are preferred.
❓2. Is this a permanent position?
No, this is a 5–6 month contractual position. However, high-performing candidates may be considered for future roles.
❓3. Can freshers apply?
Yes, freshers are encouraged to apply. Prior BPO experience is an advantage but not mandatory.
❓4. What is the work timing?
The job requires night shift availability, along with rotational week-offs.
❓5. What is the mode of work?
This is a fully remote (work-from-home) position. However, you must have a laptop or PC with a webcam and internet connectivity.
❓6. What if I fail the assessment?
You will not be able to proceed if you do not pass the assessment. It is recommended to prepare in advance and attempt it in a quiet, stable environment.
❓7. Will I receive training?
Yes, selected candidates will undergo a training period post-selection to align with Amazon’s customer support standards.
🧲 Call to Action
🚀 Don’t miss out! This is a limited-time hiring opportunity.
If you’re serious about working with one of the most reputed global companies and want to gain valuable experience while working from the comfort of your home, apply today!
👉 Apply Now to Amazon Remote Support Job – Panchkula
