Senior EX Operations Coordinator – Airbnb (Remote)
Company: Airbnb (Posted by Teamware Solutions)
Experience Level: 1 – 3 years
Salary Range: 3 – 8 LPA
Location: Remote (Hiring office located in Bengaluru)
Openings: 5
About Airbnb
Airbnb is a global online marketplace connecting travelers with unique accommodations offered by hosts worldwide. Founded in 2008 by Brian Chesky, Joe Gebbia, and Nathan Blecharczyk, Airbnb has transformed the travel industry by making short-term rentals more accessible, diverse, and personalized. The company operates in over 220 countries and regions, with a focus on innovation, trust, and seamless experiences.
Key Facts About Airbnb:
- Headquarters: San Francisco, California, USA
- Business Model: Peer-to-peer marketplace for short-term rentals
- Services: Vacation rentals, homestays, and curated experiences
- Stock Listing: Publicly traded on NASDAQ under the symbol ABNB
- Additional Offerings: Airbnb Experiences, Airbnb Luxe, Airbnb for Work
Despite facing regulatory challenges and competition from hotels and other rental platforms, Airbnb remains a leading force in the alternative hospitality sector.
Job Description: Senior EX Operations Coordinator
We are looking for a proactive, highly organized, and collaborative Senior EX Operations Coordinator to join our EX Core Operations Team. In this role, you will support ongoing HR programs, maintain accurate HR data, advise employees and managers on HR-related issues, and lead projects involving HR partners and cross-functional teams.
This role requires multitasking across multiple work streams while ensuring high-quality employee experience and customer service. The ideal candidate will have strong attention to detail, problem-solving abilities, and a passion for delivering excellent HR support.
Key Responsibilities:
✅ Employee Inquiries & Support:
- Respond to employee inquiries promptly, ensuring accurate and complete information.
- Deliver top-notch customer service while resolving HR-related concerns.
✅ Employee Lifecycle Management:
- Manage processes for onboarding, offboarding, job changes, and employee benefits.
- Streamline and improve the experience for new hires.
✅ Data Accuracy & Compliance:
- Maintain HR data accuracy while ensuring compliance with SOX protocols.
- Assist with weekly data audits and implement necessary corrections.
✅ Collaboration & Stakeholder Management:
- Build strong working relationships with internal teams, including Recruiting, IT, Payroll, Benefits, and Talent Partners.
- Partner with EX Core Operations and other cross-functional teams on regional/global projects.
✅ Process Improvements & Innovation:
- Identify inefficiencies and recommend process enhancements to improve employee experience and data accuracy.
- Contribute to automation, simplifications, and improved controls.
Qualifications & Requirements
🔹 Technical Skills & Tools:
- Experience with Google Suite and Microsoft Excel
- Knowledge of Workday and Jira is strongly preferred
🔹 HR & Shared Services Experience:
- 1-2 years of experience in a corporate HR/shared services/customer service environment
🔹 Key Competencies:
- Self-Starter: Takes initiative and approaches problems with a solution-oriented mindset
- Organizational Skills: Strong ability to manage time and multiple tasks efficiently
- Communication: Excellent verbal and written communication skills
- Attention to Detail: Ensures precision in HR operations and data handling
- Process-Oriented: Strong focus on optimizing HR workflows and ensuring compliance
- Collaboration: Works effectively with teams across different departments
- Professionalism & Discretion: Maintains confidentiality in handling sensitive HR information
- Adaptability: Ability to adjust to evolving HR policies and procedures
Why Join Airbnb?
At Airbnb, we believe in creating a workplace where employees thrive, innovate, and feel valued. Our people-first culture fosters collaboration, inclusivity, and continuous learning. By joining our team, you will be part of a globally recognized organization known for its impactful employee experiences and industry-leading HR practices.
Employment Details
- Role: HR Operations – Other
- Industry: Recruitment / Staffing
- Department: Human Resources
- Employment Type: Full-Time, Temporary/Contractual
- Education Requirements:
- UG: Any Graduate
- PG: MBA/PGDM in HR/Industrial Relations, Operations
How to Apply?
📩 Interested candidates can apply now!
Click the “Apply” button to submit your application. Don’t miss this opportunity to be part of one of the most innovative HR teams in the industry!
Frequently Asked Questions (FAQs)
🔹 Is this a remote position?
Yes, this role is fully remote, with the hiring office located in Bengaluru.
🔹 How many openings are available?
There are 5 open positions for this role.
🔹 What is the expected salary range?
The expected salary range is 3 – 8 LPA, depending on experience and qualifications.
🔹 Is prior HR experience mandatory?
Yes, candidates should have 1-2 years of experience in HR operations, shared services, or customer service in a corporate setting.
🔹 What tools should I be familiar with?
Experience with Google Suite, Microsoft Excel, Workday, and Jira is preferred.
🔹 What key skills will help me succeed in this role?
Strong communication skills, attention to detail, problem-solving abilities, and a process-driven mindset.
🚀 Join Airbnb and take your HR career to the next level! Apply today and be a part of an exciting, people-first company redefining the future of work. 🌍✨
