🚀 Manager, Business Insights at Mastercard – Empower Global Change with Data
📍 Location: Arlington, Virginia, United States
🏢 Company: Mastercard
💼 Job Type: Full-time | Category: Project and Program Management
💰 Salary Range: $117,000 – $182,000 USD
🔗 Official Website: www.mastercard.com
🌟 About Mastercard
At Mastercard, we don’t just process transactions — we power economies and empower lives in over 200+ countries and territories. With cutting-edge technologies and an inclusive culture, our mission is to create a sustainable, inclusive digital economy where everyone thrives.
We’re not just a technology company, we’re a purpose-driven force that works at the intersection of finance, security, innovation, and opportunity.
📊 Position Overview: Manager, Business Insights
As a Manager, Business Insights in Mastercard’s Services team, you’ll be the strategic backbone driving decision-making through data analytics, automation, and technology integration. You’ll collaborate with multiple functions — including Sales, Product, Delivery, and Strategy — to influence high-impact business decisions across the organization.
🔍 What You Will Do:
- Partner with functional leaders to diagnose challenges and uncover business opportunities using data.
- Define performance frameworks, KPIs, and dashboards to measure functional health.
- Lead cross-functional strategic projects, such as Agile transformation, M&A integrations, and analytics infrastructure development.
- Enhance operational productivity by identifying and deploying technological solutions.
- Help shape Mastercard’s Data & Services analytics infrastructure, ensuring all systems are optimized and interconnected.
🧠 Who You Are: Ideal Candidate Profile
You are a data-driven strategist, tech enthusiast, and process optimizer with a proven ability to translate business challenges into scalable solutions.
✅ Required Skills & Qualifications:
- 🔍 Strong analytical skills with hands-on experience in data platforms such as SQL, ETL, Tableau, Salesforce, and BI tools.
- 📘 Knowledge of Sales, Product Development, or Delivery operations in a B2B or payments environment.
- ⚙️ Proven track record in building automated processes and scalable systems.
- 📊 Adept in data modeling, data governance, and developing metrics/KPIs that drive business performance.
- 💬 Excellent communicator and collaborator — able to influence stakeholders across all organizational levels.
- 💼 Background in consulting or cross-functional program management is a strong plus.
- 🎯 A “generalist” mindset — comfortable wearing multiple hats across strategic planning, analysis, execution, and leadership.
🧩 Key Responsibilities
🎯 Strategic Analysis and Partnership
- Work closely with global and regional leaders to identify data gaps, recommend insights, and drive improvements in Services operations.
- Deliver clear, actionable insights that help functions operate smarter, faster, and better.
📈 KPI Framework and Performance Measurement
- Design and implement measurement frameworks to assess operational effectiveness.
- Develop custom dashboards, scorecards, and tracking mechanisms.
🔧 Technology Enablement and Automation
- Collaborate with IT and Product teams to optimize tools and infrastructure for analytics and insights delivery.
- Lead projects to automate routine workflows and improve data accessibility.
🤝 Cross-Functional Project Management
- Take ownership of strategic projects that lack a defined leader – including M&A, digital transformation, and infrastructure planning.
🛠️ Tools & Technologies You’ll Use
| Category | Tools & Platforms |
| Data Analytics | SQL, Tableau, Power BI, Excel |
| CRM/ERP | Salesforce, Oracle, SAP |
| Workflow | Jira, Confluence, Trello |
| Data Handling | ETL Pipelines, Data Warehouses |
| Communication | Slack, MS Teams, Zoom |
🌍 Why Join Mastercard?
🌈 A Culture of Inclusion
Mastercard fosters a culture where diversity, equity, and belonging are not just buzzwords but a way of life.
🌐 Global Impact
With operations in 200+ countries, your insights can shape global financial landscapes.
🚀 Career Growth
Whether you want to become a VP of Data Strategy, a global program leader, or launch your own innovation initiative, Mastercard gives you the platform to soar.
💸 Compensation and Benefits
| Category | Details |
| 💰 Base Salary | $117,000 – $182,000 annually |
| 🎯 Performance Bonus | Annual bonus potential based on role and contribution |
| 🏥 Health Insurance | Medical, dental, vision, disability, and life coverage |
| 🧘 Wellness Programs | Fitness reimbursement, on-site gyms, mental wellness support |
| 🍼 Family Benefits | 16 weeks paid new parent leave, bereavement leave |
| 📆 Paid Time Off | 10+ vacation days, 5 personal days, 10 holidays, and 10 sick days |
| 💼 Retirement Plans | 401(k) with best-in-class company match, deferred compensation |
| 🎓 Learning & Growth | Tuition reimbursement, job/soft skills training, gender-inclusive perks |
🔐 Security and Compliance Commitment
Everyone at Mastercard is responsible for maintaining the confidentiality, availability, and integrity of data. This includes:
- Following security protocols and periodic mandatory trainings
- Reporting violations or data breaches promptly
- Managing access to sensitive Mastercard systems responsibly
📝 Application Process Integrity
Mastercard expects all applicants to act with honesty and integrity. If you intend to use AI during your application (e.g., for resume creation or interview prep), please follow Mastercard’s AI usage guidelines.
📣 Equal Opportunity Statement
Mastercard is a merit-based employer. We welcome applications from people of all backgrounds, regardless of race, gender, identity, sexual orientation, veteran status, or disability.
📬 If you need accommodation during the application process, email:
📩 reasonable_accommodation@mastercard.com
Please do not share any medical data in the message.
📢 Call to Action
🔎 Looking to drive real-world impact through data?
📊 Ready to transform global business strategies?
🌍 Want to help build an inclusive digital economy?
👉 Apply now to become the Manager, Business Insights at Mastercard!
