American Airlines Group – Best Job Vacancy! 🔥 Apply Now 👆 Before It Expires!
✈️ Customer Service Agent – Part Time
📅 Posting Start Date: March 7, 2025
📍 Location: Nashville International Airport
💰 Starting Pay: $19.07 per hour
American Airlines is looking for a Part-Time Customer Service Agent to join our team at Nashville International Airport! If you have a passion for helping people and want to work in an exciting, fast-paced environment, this is your chance to be part of one of the largest airlines in the world! 🌎✨
✨ Why Join American Airlines?
Working with American Airlines means becoming part of a dynamic, inclusive, and innovative team that values customer service and employee growth. With us, you’ll get the chance to:
- 🌍 Travel the world with industry-leading travel perks.
- 🚀 Advance your career with hands-on experience and training.
- 🤝 Work in a professional and supportive environment where teamwork is key.
- 💼 Enjoy competitive benefits that prioritize your well-being.
📝 Job Description
👋 Intro
Are you ready to explore a world of opportunities at work and in your personal life? Join our American Airlines family, where you’ll grow, learn new skills, and become the best version of yourself! Our team is passionate about delivering exceptional service while embracing flexibility, teamwork, and personal development.
🎯 Your Responsibilities
As a Customer Service Agent, you will be the face of American Airlines, ensuring passengers have a smooth and pleasant travel experience. Your role will involve:
✅ Ticketing and Reservations:
- Issuing, reissuing, and refunding passenger tickets.
- Booking, ticketing, and confirming flight reservations.
- Assisting passengers with changes and upgrades.
✅ Check-In and Boarding:
- Performing passenger check-in and assigning seats.
- Managing oversold flights and accommodating passengers accordingly.
- Ensuring smooth and timely boarding procedures.
- Operating gate readers, scanners, and jetways.
- Making important gate announcements to keep passengers informed.
✅ Baggage Handling:
- Checking and tagging baggage at ticket counters.
- Assisting passengers with self-service baggage kiosks.
- Handling lost or misplaced luggage issues.
✅ Customer Assistance:
- Helping passengers with special needs, including non-ambulatory travelers and unaccompanied minors.
- Answering customer inquiries with a professional and courteous attitude.
- Assisting passengers through security checkpoints and customs/immigration.
- Providing gate and flight connection information.
✅ Problem-Solving and Emergency Response:
- Handling flight disruptions, cancellations, and rebookings.
- Assisting passengers during emergency situations.
- Coordinating with airline operations, security, and airport personnel.
🎓 What You Need to Succeed
📌 Minimum Qualifications:
- 🎓 High school diploma, GED, or international equivalent.
- 🌐 Bilingual language skills (required in some locations).
- 🚗 Valid driver’s license (if required by local authorities).
- ✅ Ability to pass FAA criminal background checks for security clearance.
- 🛂 Must be able to obtain necessary airport/customs security badges.
- 💊 Willing to undergo a pre-employment drug screening and background check.
- 🇺🇸 Authorized to work in the U.S.
⭐ Preferred Qualifications:
- 🖥️ Experience using Sabre or other Passenger Service Systems.
- 💬 Previous face-to-face customer service experience.
- ⏳ Ability to work in a fast-paced, high-pressure environment.
🎁 Employee Benefits
At American Airlines, we value our employees and offer incredible benefits, including:
💼 Career Growth & Development:
- Hands-on training and learning opportunities.
- Opportunities for promotion and professional development.
🌍 Travel Perks:
- Free and discounted flights for you and your family.
- Access to over 6,800 daily flights to 365 destinations worldwide.
🩺 Health & Wellness Benefits:
- Medical, dental, and vision insurance starting on Day 1.
- Wellness programs to help you stay active and healthy.
- Employee Assistance Program for mental health and counseling support.
💰 Financial & Retirement Benefits:
- 401(k) program with company contributions after one year.
- Flexible spending accounts for medical and dependent care expenses.
🏨 Extra Perks & Discounts:
- Hotel, car rental, and cruise discounts.
- Pet insurance, so your furry friends are covered too!
🎯 Work Environment & Schedule
🔄 Shift Details:
- Part-time shifts including evenings, weekends, and holidays.
- Must be flexible with shift changes based on flight schedules.
- Overtime may be required based on operational needs.
🔥 How to Apply
📌 Apply online at: American Airlines Careers
📆 Application Deadline: March 28, 2025
📢 Important Notes:
- Union Members: If you are part of the CWA-IBT union, submit a transfer request instead of applying online at https://transfer.aa.com.
- Travel expenses for interviews and relocation are the responsibility of the candidate.
🤝 Commitment to Diversity & Inclusion
At American Airlines, we embrace diversity, equity, and inclusion as core values. Our workforce reflects the global community we serve. With over 20+ Employee Business Resource Groups, we ensure every team member has a voice and a place in our mission. 💙
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.
🎯 Final Thoughts – Why This Role is Perfect for You!
If you love helping people, problem-solving, and working in a dynamic environment, this is the perfect job for you! As a Customer Service Agent at American Airlines, you will:
✅ Meet new people every day.
✅ Learn valuable customer service & problem-solving skills.
✅ Have access to world-class travel perks!
✅ Be part of a team that values your growth and well-being.
🚀 Don’t Miss Out – Apply Now & Join American Airlines Today! 🎉
